Service Returns

If your Fromanteel watch is in need of restoration, repair or service, we're here to make that process as convenient as possible. Find out more.

RIGHT OF RETURN
The goods can only be returned in undamaged condition and in the original packaging. Articles should be in the same condition as when received and are not extensive used or worn.


RETURN FORM
If you want to return a product, please send us an email at info@fromanteel.nl and you will receive a Retour Form. Print this form and fill it in completely. Send the form together with the article to the address received.


CORRESPONDENCE
Every correspondence with Fromanteel occurs via email (in case of a dispute everything will be on paper/ digital copy) through info@fromanteel.nl.

The return must be made within 30 days after the receipt of the payment order. Make sure the return form is filled in completely (!) and properly. Unstamped or not sufficiently stamped return envelopes will be refused. Exchange / return of an item (s) may can only occur once per order. Fromanteel will credit/ pay or refund the outstanding amount within 10 business days after full completion of the return form.